Insurance Clerk

General Purpose of the Position

The Insurance Clerk is responsible for maintaining current vehicle insurance information for each loan by processing information received via email, fax, mail, and customers in office. The Insurance Clerk will provide support to the department by performing data entry tasks, scanning and filing documents, as wells as performing other administrative tasks as may be assigned.

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Responsibilities

• Contact customers via telephone and email to obtain updated insurance information
• Correspond with insurance companies relating to the above
• Promote and enroll customers in related services and products
• Provide data entry and clerical support
• Perform clerical tasks such as scanning, faxing and filing of documents
• Other administrative duties as may be assigned

Requirements

• 2-4 years of clerical experience in office setting
• 1-3 years of customer service experience
• Ability to type 45 WPM minimum
• Proficiency in Excel and Word, and an aptitude for learning new programs
• Accuracy and attention to detail
• Ability to perform filing and record keeping tasks
• Highly disciplined and organized, with critical thinking skills
• Ability to speak Spanish is required

Job Type: Full-time with benefits; Monday – Friday

Experience

• Excel: 1 year (Required)
• Clerical: 2 years (Preferred)

Language

• Spanish (Required)

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